Powered by Smartsupp FAQ - Simple Online Doctors


Simple Online Doctors is a healthcare subscription service that provides our clients with access to high-quality practitioners & Medication  at the best rates out there.

Simple Online Doctors is open to everyone regardless of gender. To use MediServe you must be:

  1. 18 years old or older.
  2. Be willing to share information we require to process your request.
  3. Demonstrate medical need for treatment. 

Simple Online Doctors is designed to be more than a telehealth platform, but still simple for our clients. You can start treatment in three easy-steps.

  1. Complete a medical intake and (if necessary) have lab work done to verify a medical need for treatment.
  2.  Proceed to shop and place your order for medication.
  3. If medically appropriate, receive your medication in the mail weekly, monthly Or Annually from our mail order pharmacy provider (depending on your decision).

We want to enable you to form a long-term connection with your provider so that they can provide ongoing care for your specific condition. With that in mind, MediServe is designed for patients seeking long-term care.

We are available in almost every country. We are constantly adding new countries & states. If you attempt to sign-up and your state isn’t listed, check back soon!

In an emergency, please call 9-1-1, or your local equivalent, immediately.

Jamaica, NY

Questions Regarding Medication & Service

We work closely with the suppliers to get medication. Your medication will be mailed directly from the pharmacy to your address on file.

If you would like to have your prescription filled by a different pharmacy, our providers can fax your prescription in to a pharmacy of your choice. Please email support@simpleonlinedoctors.com for further assistance.

You will receive an emil after your order concerning steps to follow.

Though the majority of providers MediServe Pharmacy works with have a diverse range of experience, due to the nature of telehealth there are some conditions and treatments we are unable to facilitate. Please speak to a provider locally who may be able to assess your condition.

MediServe does not offer or engage in any treatments involving:

  • Human Growth Hormone (GH/HGH)
  • Cannabis/Medical Marijuana/CBD, and such
  • Any ingredients that lack FDA-approval (novel peptides, nutraceuticals, etc.)

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